This Cambridge Elevate enhanced edition contains exam-style case studies and stimulus material from businesses around the world – ranging from a social enterprise in China to a fast food outlet in Zimbabwe. These give an international view of the real world applications of Business Studies theory. This digital resource contains auto-marked questions with feedback in every chapter as well as extra case studies. This ensures students have everything they need for self-study. This edition also contains mind maps, revision questions, crosswords, word searches and other fun activities. The final chapter gives revision tips and advice on writing well-structured answers. The answers to the coursebook questions are in the teacher’s resource. For free revision support, go to the Cambridge University Press website.
Introduction Section 1. Understanding business activity: 1. Business activity 2. Classification of businesses 3. Enterprise, business growth and size 4. Types of business organisation 5. Business objectives and stakeholder objectives Exam-style case study, Section 2. People in business: 6. Motivating workers 7. Organisation and management 8. Recruitment, selection and training of employees 9. Internal and external communication Exam-style case study Section 3. Marketing: 10. Marketing, competition and the customer 11. Market research 12. Marketing mix: product and price 13. Marketing mix: place and promotion 14. Marketing strategy Exam-style case study Section 4. Operations management: 15. Production of goods and services 16. Costs, scale of production and break-even analysis 17. Achieving quality production 18. Location decisions Exam-style case study Section 5. Financial information and decisions: 19. Business finance: needs and sources 20. Cash-flow forecasting and working capital 21. Income statements 22. Statement of financial position 23. Analysis of accounts Exam-style case study Section 6. External influences on business activity: 24. Economic issues 25. Environmental and ethical issues 26. Business and the international economy Exam-style case study 27. Preparing for assessment Glossary Index Acknowledgements
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